Privacy & Security

av77's Privacy Policy

Protecting your personal data at av77 is one of our core responsibilities. This policy openly explains how your data is handled.

Last updated: 30 October 2026

This Privacy Policy explains how we collect, store, protect, and share personal data provided by members who use the av77 platform. By using av77's services, you are considered to have agreed to the terms in this policy. We encourage you to read and fully understand this policy.

1 Types of Data Collected

av77 collects the following types of personal data in order to provide its services—

a) Registration Information

  • Name, date of birth, and contact address
  • Email address used to log in
  • Phone number and country of residence

b) Financial Information

  • Deposit and withdrawal records
  • Account numbers related to KBZPay, Wave Money, AYA Pay, CB Pay, or bank transfers
  • Verification data required for payment checks

c) Gaming Information

  • Game history, betting records, and winnings records
  • Bonus and promotion claim records
  • Session activity trails on the platform

d) Technical Information

  • IP address, browser type, and device information
  • Website interaction patterns (cookies and engagement logs)
  • Connection logs, server data, and software version

2 Methods of Data Collection

We collect personal information through the following methods —

  • Directly provided — Information you give us when registering, filling in your profile, or contacting customer support.
  • Automatically recorded — IP addresses, cookies, and interaction data that our servers automatically record when you access the platform.
  • From third parties — Identity verification data supplied by financial verification or fraud prevention services.

3 Purposes for Using Your Information

av77 uses the personal information you provide only for the following purposes —

  1. Creating accounts, verifying identity, and delivering services
  2. Managing deposit and withdrawal records
  3. Handling bonuses, promotions, and VIP tier progression
  4. Providing 24/7 customer support
  5. Maintaining platform security, preventing fraud, and conducting compliance checks
  6. Technical analysis to keep the platform running smoothly
  7. Handling legal matters and fulfilling obligations

We will never use your personal information for any purpose unrelated to those stated above.

4 Cookies and Tracking Technologies

The av77 website uses cookies and similar technologies to create a good user experience and to improve the platform.

Types of Cookies

  • Essential cookies — Cookies required for the platform to function, maintaining continuous access and account security.
  • Performance cookies — Help us understand how the platform is used so we can make improvements.
  • Functional cookies — Remember your language preferences and game settings.

You can disable cookies in your browser settings, but please note that some platform features may be affected.

5 Sharing and Disclosing Information

av77 will not sell, rent, or trade your personal information to third parties. However, we may share it only where necessary to provide our services —

  • Service providers — Partners who work with us on financial verification, fraud prevention, and IT support — we ensure they meet the same data protection standards we set.
  • Legal requirements — Disclosed in accordance with the law when required by legislation, a court order, or to meet regulatory obligations.
  • Business consolidation — In the event of a merger or acquisition, account data may be part of the transfer, but the protections in this policy will continue to apply.

6 Data Security Measures

We protect your personal information and financial data using SSL (Secure Socket Layer) encryption and robust server security measures.

The security measures we apply include —

  • All data transmissions protected with SSL/TLS encryption
  • Access controls and identity verification technologies
  • Server database encryption and regular security audits
  • Staff training on handling personal data and restricted access controls
  • A 24-hour server monitoring system that watches for threats

While we do everything we reasonably can to protect your data, we want to be clear that no data transmission over the internet can be guaranteed 100% secure.

7 User Rights

As a registered member of av77, you have the following rights regarding your personal information —

  • Access — You can request to know what personal data we hold about you
  • Rectification — You can request that incorrect information be corrected
  • Erasure — You can request that your data be deleted in cases that do not conflict with legal obligations
  • Objection — You can request to stop receiving promotional communications
  • Data portability — Where applicable, you can receive your personal data in a common format

To exercise these rights, please contact us at [email protected]. We will handle your request as quickly as possible.

8 Protection of Minors' Personal Data

av77 services are intended for adults aged 21+ only. We do not knowingly collect personal data from individuals under 21.

If we become aware that we have unknowingly collected personal data from a minor, we will take immediate steps to delete that data. If you discover such a case, please notify us immediately at [email protected].

9 Data Retention Period

We retain personal data for as long as necessary to provide our services and to meet our legal obligations —

  • Active accounts — for the duration the account remains open
  • Financial records — for the period required by law
  • Closed account data — until closure and all legal obligations have been fully fulfilled

Once the data retention period ends, your personal data is securely deleted or anonymised.

10 Policy Changes

av77 may update this privacy policy at any time. For significant changes, a notice will be displayed prominently on the platform or sent to your registered email address.

Continuing to use the platform after a policy update means you accept the revised policy. We recommend reviewing this page regularly.

11 Contact Us

If you have questions about this privacy policy or wish to exercise your data rights, please contact our customer support team —

Email — [email protected]

Live Chat — 24/7 Myanmar-language Live Chat available on the platform

We will handle all data-related requests as quickly as possible.

Privacy Protection — Questions & Answers

No. av77 will not sell, rent, or trade your personal data to any third-party company. It is shared only with service providers who are essential to delivering our services, and only under prior agreement with companies that maintain the protection standards we set.

All financial data is protected with SSL/TLS encryption. Deposit and withdrawal data processed through KBZPay, Wave Money, AYA Pay, and CB Pay is handled only through secure channels. When coordinating with financial verification services, we follow a minimum-necessary data sharing policy.

You can contact [email protected] to request a correction of any inaccurate personal data. You can also reach our customer service team 24/7 through Live Chat on the platform.

Rejecting essential cookies may reduce the smooth operation of some platform features — for example, keeping you logged in and account security functions may be affected. If you only reject performance and functional cookies, core services will continue to work normally.

Yes. If a data breach occurs that may affect your personal data, we will notify you as quickly as possible via your registered email and through an announcement on the platform. We will also explain the nature of the breach, what data was affected, and the steps you should take to protect yourself.

For significant changes, we will post a prominent notice on the platform or send advance notice to your registered email. For minor edits, we will update the "Last updated" date on this page. We encourage you to check this policy page from time to time.